This article examines how young people conceptualize typical narratives of fair and unfair treatment by police and security guards. It offers new insights for procedural justice research of how to constitute trust between citizens and authorities by including private security and by using qualitative methods. 31 youths in 9 focus groups continued stories towards (1) fair and (2) unfair encounters. The key difference in these stories was related to how authorities treat people. Fair narratives consisted of peaceful and predictable interactions and mutual respect. Intervening did not challenge trust when young people perceived that the control agents’ work task legitimated the intervention. Unfair narratives consisted of impolite and aggressive treatment. Narratives about the police were closer to fair treatment than narratives about security guards. The article also suggests that prior procedural justice research has neglected the importance of the emotional state of the control agent: ideal control agents had an ability to be empathetic and to control their negative emotions. The findings support the procedural justice in highlighting the importance of fair treatment.
Workshop 'Registration of police stops and ethnicity and defining the police stop' 31 Aug - 2 Sept 2022
In line with our project’s ambition to share learning and explore the issue police stops across Europe, we are organising…Read more
European Journal of Policing Studies Special Issue: The Dynamics of Police Stops Guest editors: Mike Rowe Sofie de Kimpe Vincenzo…Read more
COST Action COST (European Cooperation in Science and Technology) is a funding agency for research and innovation networks. Our Actions help connect research initiatives across Europe and enable scientists to grow their ideas by sharing them with their peers. This boosts their research, career and innovation.